Shipping policy

Thank you for shopping with us. Please read our shipping policy carefully for details on how your order will be processed and delivered.

Order Processing Time

All orders are processed within [1–3 business days] (excluding weekends and UK bank holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.

Please note that processing times may be longer during peak periods or promotional events.

UK Shipping

We currently ship to addresses within the United Kingdom.

Estimated delivery times:

Standard Delivery: [e.g. 3–7 business days]
Express Delivery (if offered): [e.g. 1–3 business days]

Delivery times are estimates and may vary due to factors outside our control, including courier delays or adverse weather.

Shipping Costs

Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.

Shipping Carriers

We use reliable UK carriers such as Royal Mail, Evri, DPD, or UPS, depending on your location and shipping method selected.

Tracking Information

If tracking is available for your order, tracking details will be sent to you via email once your order has been dispatched.
Please allow up to 24 hours for tracking updates to appear.

International Shipping (if applicable)

We may offer international shipping to selected destinations.
International customers are responsible for any customs duties, taxes, or import charges applied by their country.

Incorrect or Incomplete Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery time, please contact us at [nadsob216@icloud.com] and we will assist you as soon as possible.